Customer Care

Hot Tub Installations

Your local store has a booklet for you called “Preparing the way for your Beachcomber Hot Tub”. It contains lots of information for you to start preparing to receive your new spa, from tips on placement, potential access and others. Here are some of the main points for you to consider:

The Foundation

With the Perma-Seal Foundation, your Beachcomber is ‘capped’ and tightly sealed from the elements. A Beachcomber can sit on just about any foundation, as long as it’s level and can support the weight. Cement patio tiles are available from most home improvement stores, as well as railroad ties, crushed gravel or interlocking bricks.

Hot Tub Placement

Placing your hot tub about 10 feet from your back door will allow you the best access in any season. Check for tree cover and falling leaves; you may also want to position the hot tub away from neighbor sight lines. Take a few minutes to look at the route the delivery crew will take when they arrive at your back yard, and check for obstacles like gas meters, the doghouse, overhanging gutters or gates.

Starting Your Hot Tub

Always follow the instructions in your Beachcomber Owner’s Guide. It’s also available on this website. All you need to get started is a garden hose close by, and electrical service from your house. Have your certified electrician install correct wiring to the hot tub. Once you have power, fill your hot tub with water and start it up. Once your hot tub is running, balance and treat the water and you are ready to enjoy.

Customer Installations

Over the years, people have sent us photos and letters, telling us about their hot tub experiences. It’s been a wonderful thing to see how a Beachcomber spa has improved, enhanced and changed the lives of countless people around the world. Here are a few of those great photos!