added to your shopping cart
How to Maintain Your Beachcomber
I have an FL/FLO on my display and nothing is running?
FL codes - whether flashing or solid can be representative of a number of situations. Please call our free technical support line when you are in-front of your hot tub and our experts will walk you through some trouble shooting to confirm the issue ...
Why is my hush pump shutting off when it's supposed to be running 24/7?
You have reduced your set temperature by more than 3 degrees below current water temp. Reduce in 2 degrees increments. Extreme outdooor temperature on tub is allowing Hush pump to heat weater. Prop up corner of cover to release excess heat.
What is ECONOMY MODE?
Economy means the heater has only two 2 hour windows to come on per day. The windows can be increased by increasing the filter times.
What is SLEEP MODE?
Sleep Mode means the heater will stay off until water temperature falls 20oF/10oC below set temperature.
Why is there water leaking out of the air intake?
You have loose or missing jets in your tub and the water is backing up into the air intake system. Replace missing jets or on older tubs tighten jets or replace orings and or back gaskets.
Why are my 700 Series topside control panel buttons not lit up at night anymore?
The panel button back lighting bulbs have burnt out. They need to be replaced.
How do I properly winterize my tub?
Drain tub as normal, remove plumbing assembly from jet pump return line and heater inlet blow air into these lines with a shop vac. Then remove water that comes out. Pour some RV anti freeze into floor drain and into the filter canister area - take your...
How often do you drain your tub?
With an average use of 2 people 3 to 4 times a week every 4 months. Decrease interval with more bathers or more frequent use.
Do I drain the tub when I go on vacation or keep it running?
If the vacation is less than a month and the threat of power outage is low then its best to keep running. If you have a 2006 or newer tub put the heater into sleep mode to reduce power and chemical consumption.
How many hours do I set my filter cycles to?
If your tub has the Hush pump, filter cycles are heater on times in Economy and Sleep mode not filter cycles. On non Hush tubs leave the default of 2 hours twice a day. If a non Hush tub has heavy use increase the hours to 4 hours twice a day.
How long does it take to heat my tub to set temperature after draining?
It will depend on the fill water temperature but you can expect 5oF/2oC of heat rise per hour on a 220 volt system. If you have a 110 volt system expect a 2 oF 1oC per hour.
What do I use to clean the acrylic surface?
Beachcomber recommends TUB CLEAN followed by thorough wipe down with a clean damp cloth or chamois
What does the O3 on my 700 Series topside display mean?
O3 indicates that the Hot tub has an ozone generator. It does mean that the ozone generator is working though. Operation of the ozone generator will need to be confirmed on the unit itself. Look for a purple glow in the view window of the unit.
Why is my heat light blinking?
2005 and older tubs means water temperature is more than 2 degrees above set temperature on 2006 and newer the tub is in a 90 second heater temperature check mode. Heat light will return to solid if water flow through theater is normal.
How do I remove (and replace) my Flexjets?
Beachcomber's FlexJet system lets you mix and match massage inserts giving you control over the therapy you desire. They are easy to remove and replace. Take hold of the outer FlexJet ring and twist counter clockwise. You will feel resistance. Keep turning...
How do I clean my filter?
Put tub on stand by or turn off breaker, remove and hose off bi-weekly. Remove and soak in FILTER SOAK then hose off very throughly. Use two filters and alternate them.
What options can I add to my hot tub?
If UV ready, Cleartech can be added anytime. If ozone ready, ozone can be added anytime. Most Standard grey jets can be changed to Britewerx jets.
Who can I contact if I need help with technical questions not listed here?
You can contact the Beachcomber Support team by phone at 1-800-663-6557 ext 804 for Eastern, or ext 807 for Western Technical Support.
How do I get out of Economy or Sleep Modes and return to Standard Mode?
On a 300/500 series Beachcomber hot tub, hit the Temp button then the Light button. On a 700 series Beachcomber hot tub, hit EITHER temperature Warm or Cool buttons, then the Mode button.
Can we shut the Star Trail corner lights off at night and when we are away?
There is no on/off switch. The intent of these lights is to come on automatically at night. They are extremely energy efficient and we don't recommend disengaging them.