Since 1978, we have been working tirelessly to improve our water care to make sure our customers always have the top-of-the-line products available to them. We know you’ve got questions about water care and we’ve got the answers. Here are our answers to some of the most popular questions that our customers ask us about water care. If you have any other questions, please feel free to contact us.
Q | How do I clear up cloudy water?
A | Cloudy water can develop from several conditions: Heavy usage, lack of sanitizer in the water, Microfilter™ needs to be cleaned and rinsed, or water is not balanced. "Shocking" the hot tub water with an approved sanitizing product can clear up cloudy water. Always make sure that you maintain 3 – 5 ppm of sanitizer in the water. Beachcomber's Pure Blue™ can clear up cloudy water by agglomerating particles so that the Microfilter™ can catch them. Once that has happened, all you need to do is simply rinse the Microfilter™.
Q | How do I prevent odor in my spa?
A | Odorous hot tub water can be caused by some of these conditions: Lack of sanitizer in the water, water being out of balance, or water being more than 3 months old. Ensure that there is enough sanitizer in the water. Test by using the test kit to make sure it’s between 3 – 5 ppm. Beachcomber offers an easy-to-use product called - a virtually odor-free water conditioning program that leaves your water clear and silky smooth. Always follow the directions on the label for the best results.
Q | How long should I keep the water in my hot tub?
A | Water in your hot tub will last about 3 months on average. Depending on how many people use your spa, the water may last longer or shorter. The best rule of thumb is to drain and refill every 3 months. You can also use a draining formula provided in your Beachcomber Owners Guide – but if you follow the 3-month rule, you should be fine.
Q | What do I do if my skin feels irritated after using our hot tub?
A | Skin irritations can develop from these or other conditions: Lack of sanitizer, or too much sanitizer in the water, water being out of balance, or water being too old and should be drained and refilled. When hot tub water gets too old, water care products can become inefficient. Draining the water and starting fresh can solve water issues. Water can get ‘tired’ after heavy usage and it doesn’t respond as well to water care products. If you’re unsure, just drain and refill the water, then have your local store test your hot tub water to get started right. Always test your water before entering your hot tub. Another solution to try is to turn down the hot tub temperature a degree or two. Sometimes 104F/40C hot tub water coupled with FLEXJET™ action can irritate the skin; a slightly lower temperature can have a big effect.[/vc_column_text][/vc_column][/vc_row]
