Beachcomber Water Care Q&A

At Beachcomber Hot Tubs, we are proud of the strives we have made in creating top-of-the line water care products. For decades, we have worked to develop systems that are easy to use, don’t take up all your time, and are gentle on your skin and the planet.

We get a lot of questions about water care and we want to give you all the information you may need or want. Read through the answers to our most frequently asked questions about Beachcomber water care!

Frequently Asked Questions

Q | How do I clear up cloudy water?

Cloudy water can develop from several conditions: Heavy usage, lack of sanitizer in the water, Microfilter™ needs to be cleaned and rinsed, or water is not balanced. "Shocking" the hot tub water with an approved sanitizing product can clear up cloudy water. Always make sure that you maintain 3 – 5 ppm of sanitizer in the water. Beachcomber's Pure Blue™ can clear up cloudy water by agglomerating particles so that the Microfilter™ can catch them. Once that has happened, all you need to do is simply rinse the Microfilter™.

Q | How do I prevent odor in my spa?

Odorous hot tub water can be caused by some of these conditions: Lack of sanitizer in the water, water being out of balance, or water being more than 3 months old. Ensure that there is enough sanitizer in the water. Test by using the test kit to make sure it’s between 3 – 5 ppm. Beachcomber offers an easy-to-use product called   - a virtually odor-free water conditioning program that leaves your water clear and silky smooth. Always follow the directions on the label for the best results.

Q | How long should I keep the water in my hot tub?

Water in your hot tub will last about 3 months on average. Depending on how many people use your spa, the water may last longer or shorter. The best rule of thumb is to drain and refill every 3 months. You can also use a draining formula provided in your Beachcomber Owners Guide   – but if you follow the 3-month rule, you should be fine.

Q | What do I do if my skin feels irritated after using our hot tub?

Skin irritations can develop from these or other conditions: Lack of sanitizer, or too much sanitizer in the water, water being out of balance, or water being too old and should be drained and refilled. When hot tub water gets too old, water care products can become inefficient. Draining the water and starting fresh can solve water issues. Water can get ‘tired’ after heavy usage and it doesn’t respond as well to water care products. If you’re unsure, just drain and refill the water, then have your local store test your hot tub water to get started right. Always test your water before entering your hot tub. Another solution to try is to turn down the hot tub temperature a degree or two. Sometimes 104F/40C hot tub water coupled with FLEXJET™ action can irritate the skin; a slightly lower temperature can have a big effect

Q | How often should I clean my hot tub filter?

Cleaning your hot tub filter every 2-4 weeks helps maintain water clarity and extend the life of the filter. Use Filter Soak regularly to maintain proper function of your Microfilter! 

Q | What is the ideal pH level for my hot tub water?

The ideal pH level for hot tub water is between 7.2 and 7.8. Keeping the pH balanced prevents scale buildup and skin irritation while ensuring sanitizers work effectively. Test your water weekly to maintain balance.

Q | How do I reduce foam in my hot tub water?

Foam can result from residual soaps, oils, or lotions. To reduce foam, use a defoamer product like Beachcomber's Foam-Free™, and remind bathers to rinse off before entering. Regular water changes and filter cleaning also help prevent foam buildup.

Q | Can I use my hot tub during winter?

Yes! Hot tubs are perfect for winter relaxation. Ensure your water care routine is consistent, and check that your hot tub cover is in good condition to retain heat. Use antifreeze in pipes if you plan to winterize.

Q | How do I handle high calcium levels in my hot tub water?

High calcium levels can cause scaling on surfaces and equipment. Use a calcium reducer or pre-filter when filling your hot tub. Regularly check and maintain water balance to minimize scaling.

Q | How do I sanitize my hot tub?

Use approved sanitizers like chlorine or bromine to keep your hot tub safe and clean. Maintain 3-5 ppm of sanitizer and shock the water weekly to oxidize contaminants.

Q | What is shocking, and how often should I shock my hot tub?

Shocking is the process of adding an oxidizer to break down organic contaminants. Shock your hot tub water weekly or after heavy use to maintain clear and safe water.

Q | How can I save water when maintaining my hot tub?

Use products like Beachcomber's Care Free™ water care system, which extends the life of your water. Regular maintenance, balanced water, and proper filtration reduce the need for frequent draining and refilling.

Q | Is it safe to drain my hot tub water into the environment?

Always check local regulations before draining your hot tub. Use eco-friendly products that are safe for plants and wildlife and avoid draining water with high chemical levels.

Use this Q&A to help get a better understanding of water care products and when to use them. Having a hot tub and maintaining crystal clear water doesn’t have to be complicated. Enjoy your hot tub without any stress with our full line of Beachcomber Water Care.